Qausal GmbH - Our partners

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Create synergies

As a premium service provider in the hotel industry, we also offer comprehensive advice and all-round assistance for all situations. To create synergies and offer attractive surplus values, we work with selected partners from many different fields who offer products and services especially tailored to the hotel business.

Get to know our partners!

The pipe within a pipe

Ideal for the hotel industry: Tubus System offers pipe and tube restoration/relining with minimal changes to the original building structure. This means hardly any dirt or noise and virtually no disturbance to the hotel business – and all this up to 50% cheaper than standard methods. The whole procedure is DIBt certified and is on the “positive list” of the Authority for Occupational Safety for Asbestos Restoration.


Happier guests thanks to healthy sleep

A well-rested guest will soon become an impressed guest who is only too happy to recommend your hotel. With the excellent sleeping systems by Betten Günther, you can offer your guests a great night’s sleep and individual comfort. What’s more, a comprehensive media centre and telephone advice on healthy sleep is also available. You can also benefit from an attractive bonus system if your guests order the products for home.


Future orientated tax advice

ETL ADHOGA is the biggest tax accountancy business in Germany that specialises in the needs of the catering and hotel industry. The company’s objective is to offer hotels and catering businesses assistance in their company management with the aid of in-depth knowledge and expertise. The focus is thus not on retrospective receipt management but on future-orientated advice. Financial assessments ease controlling and offer a sound basis for business decisions.


Digitizing Internal Processes

Hotelkit is a hotel operations & communications software that digitizes internal hotel processes and procedures. Developed roughly 5 years ago by Marius Donhauser for use in his own hotel, today over 400 hotels in all categories and sizes work with hotelkit every day. Our employee software supports hotels in optimizing their internal communications, documenting hotel information in a transparent and permanent way and efficiently handling daily tasks, check lists, and repairs.



Name Badges Made in Germany

Name badges are an under-appreciated, non-verbal communication tool. Thanks to their high quality, excellent finishing and perfect logo prints, Unisto name badges help you create the best possible initial impression for customer contacts. Benefit from high-quality name badges with exchangeable paper labels so you can reuse badges when employees enter or leave your company, or present your company with sophisticated engraved name badges.



More than Your Average Call Center

Outsource B2B is a call center specializing in sales outsourcing that helps create a better, faster and more effective sales process for its clients. All of our agents have university degrees and are continuously improving their knowledge and skills through ongoing training. We are convinced that our high and professional level of service in the sales field is key to the success of our company and can benefit the hotel industry as well.

Outsource B2B


Birgit Gemmer, Director of Sales
Fleming's Hotels & Restaurants

"The fact that our Munich reservation centre team is doing so excellent in its mystery call performance right now is due in no small part to your coaching session!"

Mr. Nöske
Azimut Hotel Cologne City Center

"Outstanding trainer. Good, realistic, and applicable content!"

Kai Tiemer, Managing Hotel Director
Gerry Weber Sportpark Hotel, Halle (Westfalen)

"Mr. Bäcker established an efficient, successful sales department with his team for the contracts, and then set it up for the long term. I appreciate that."

Marc Feller, Corporate Director of Essential Training Programmes
Kempinski Hotels S. A.

"Kempinski Hotels has enjoyed an outstanding partnership with Dirk Bäcker; we've always valued our collaboration with him."

David K.
Parkhotel St. Leonhard, Überlingen


Veronika R.

"Mr. Bäcker is an experienced, charming and empathetic teacher with a very good sense of humour. Participants learn both for job & life. His trainings show that he is passionate about his job. Thank you!"

Andrea Berg, Area Human Resources Director
The Rezidor Hotel Group

"Communication was built on a foundation of openness and trust right from the beginning, cooperation was outstanding and professional, results-oriented, and always efficient."

Stephan N.

"Dirk Bäcker stands out for his experience, ambition, and positive attitude, as well as his fun and enthusiasm. His commitment shines through to the participants."

Manuela V.

"The trainer Dirk Bäcker seems authentic. Participants benefit from his experience. Very high entertainment value; things are never boring, and there's a lot you can take home with you."

Harald Mintrop, Managing Director
MM Hotels

"We got to know Mr. Bäcker as someone who understands the hotel industry, and we value his skill, his commitment, and his empathy."

Anika Pohlmann, Sales Manager
Gräflicher Park, Gräflicher Park GmbH & Co. KG

"You were extremely successful in transmitting your life and job experiences to seminar participants in an interesting and engaging way."

Michaela Fricke, Executive Board, and Sebastian Hardt, Director Sales & Marketing
Arcadia Hotels & More Management GmbH

"You don't just train participants on standards; you also know and understand the needs of companies, employees, and customers today."

Franziska F.

"Mr. Dirk Bäcker got the content across with plenty of charm and humour. He takes time to answer questions, and tries to engage with and help out each individual participant."

Albert Stumpf, Managing Partner
NaturKulturHotel Stumpf, Odenwald

"A professional, friendly collaboration we will benefit from in the long term."

Steven H.

"It was simply a great training session. As the General Manager of a hotel, Dirk Bäcker would be my ideal salesman ... SUPER!!!"

Bernd R.

"Dirk Bäcker – communication expert, gets his listeners excited and combines specialist knowledge and practical applications in a simple and highly competent way. Thank you."

Kristin Nowak, Management Assistant Sales & Marketing
Naturresort Schindelbruch

"The Qausal team worked with us for 3 months and impressed us right from the start; we are still benefiting from their excellent work."

Mario Sorrentino, Hotel Director
Mercure Atrium Hotel, Braunschweig

"The collaboration doesn't feel distanced, as it does with an external service provider, but rather more like your own sales department."

Sarah Hoffzimmer

"With his DISC training, Dirk Bäcker gave us good insight into different aspects of human behaviour."

Patrick Försch

"Among other things, I really liked Mr. Bäcker's story about his own background in sales. It was very encouraging, and was told in a very vivid way."

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